Data Deletion Instructions

To request an export or deletion of data AdBrain holds, sign in and use the Privacy and data requests section in Settings. You can submit a request even if you have not set up a business yet. The page confirms receipt and shows the current status. Do not include passwords, payment details or lead contact information in a request.

Verification and status

Our operator reviews each request and verifies ownership of the account and workspace before sharing or removing data. We may ask you to confirm the scope. Exports are shared only through an agreed secure method after verification; there is no one-click full-account export or deletion.

Data covered by a request

We review AdBrain-held account and brand details, uploaded assets, campaign drafts and reports, generated creatives, lead copies and stored Meta connection details as applicable. We confirm what can be supplied or removed for your verified account before acting.

What may remain

• Payment, invoice, refund, transaction and security records needed for legal, financial, fraud-prevention or security obligations.
• Data held by Meta or other providers. Removing AdBrain-held copies does not delete provider-side campaigns or lead data.

Timeline

We aim to review received requests within 7 calendar days and provide a response or status update within 30 calendar days after verifying ownership. If more time is needed, we will explain why and give you the next update date; not all records can necessarily be deleted.